General Guidelines - Version 10.1

January 22, 2025

🏠 General Guidelines Overview

Welcome to the Search Quality Rating Program!

As a Search Quality Rater, you will work on many different types of rating projects. The General Guidelines primarily cover Page Quality (PQ) rating and Needs Met (NM) rating; however, the concepts are also important for many other types of rating tasks.

For brevity, we refer to "Search Quality Raters" as "raters" in these guidelines.

Copyright © 2025

ℹ Introduction to Search Quality Rating

0.0 The Search Experience

The World Wide Web is a vast collection of online information and content. Internet search engines provide a powerful way to explore this online universe. There are many ways people search: people may type words into a search box in a browser, speak to a mobile phone or assistant device, use search engine autocomplete features, etc.

People search the Internet for a variety of purposes, ranging from accomplishing a quick task to researching a topic in depth. A search may be part of a long-term project, such as a home remodel or vacation planning. A search may be done when someone is bored and looking for entertainment, such as a search for [funny videos].

0.1 The Purpose of Search Quality Rating

Search Quality Rating helps ensure that search engines provide relevant, high-quality results that satisfy user needs and intentions.

0.5 Internet Safety Information

⚠️ Important Safety Notice:

Some of them may harm your computer unless you are careful. Please do not download any executables, applications, or other potentially dangerous files, or click on any links that you are uncomfortable with.

It is strongly recommended that you have antivirus and antispyware protection on your computer. This software must be updated frequently or your computer will not be protected.

Generally Safe File Formats:
  • .txt (text files)
  • .ppt or .pptx (Microsoft PowerPoint)
  • .doc or .docx (Microsoft Word)
  • .xls or .xlsx (Microsoft Excel)
  • .pdf (PDF files) (Adobe Acrobat)

① Part 1: Page Quality Rating Guideline

2.0 Understanding Webpages and Websites

Understanding the purpose of a webpage is critical for Page Quality rating. Every page on the Internet is created for a purpose, or multiple purposes.

2.3 Your Money or Your Life (YMYL) Topics

Important: For pages about clear YMYL topics, we have very high Page Quality rating standards because low quality pages on such topics could potentially negatively impact a person's health, financial stability, or safety, or the welfare or well-being of society.

If you are having trouble deciding whether a topic is YMYL, consider the following questions:

  1. Would a careful person seek out experts or highly trusted sources to prevent harm? Could even minor inaccuracies cause harm? If yes, then the topic is likely YMYL.
  2. Is the specific topic one that most people would be content with only casually consulting their friends about? If yes, the topic is likely not YMYL.

2.4 Understanding Webpage Content

All of the content on a webpage can be classified as one of the following: Main Content (MC), Supplementary Content (SC), or Advertisements/Monetization (Ads). In order to understand the purpose of a webpage and do PQ rating, you will need to be able to distinguish among these different parts of the page.

Webpage design can be complicated, so make sure to click around and explore the page. See what kind of content is behind the tabs and test out the interactive page features.

2.4.1 Identifying the Main Content (MC)

Main Content is any part of the page that directly helps the page achieve its purpose. MC can be text, images, videos, page features (e.g., calculators, games), and it can be content created by website users, such as videos, reviews, articles, comments posted by users, etc.

The MC also includes the title at the top of the page. Descriptive MC titles allow users to make informed decisions about what pages to visit. Helpful titles summarize the MC on the page.

Type of Page and Purpose Main Content Examples
News website homepage Recent or important events information
News article page Information about an event or news topic
Store product page Product information and sales content
Currency converter page Calculator for currency equivalents
Blog post page Article or content sharing

⭐ 3.0 Overall Page Quality Rating

3.4 Experience, Expertise, Authoritativeness, and Trust (E-E-A-T)

E-E-A-T is an important consideration in Page Quality rating. Here are the guidelines for E-E-A-T:

✅ Experience

Consider the extent to which the content creator has the necessary first-hand or life experience for the topic.

🎓 Expertise

Consider the extent to which the content creator has the necessary knowledge or skill for the topic.

🏆 Authoritativeness

Consider the extent to which the content creator or website is known as a go-to source for the topic.

🛡️ Trust

Consider the extent to which the page is accurate, honest, safe, and reliable.

❌ 4.0 Lowest Quality Pages

4.6 Copied Content with Little to No Added Value

Any type of content may be copied: text, images, video, etc. Images may be slightly cropped or edited to avoid detection. People may alter videos as well, or even make a video of a screen playing video!

Important: Licensed or syndicated content should not be considered as "copied". Examples of syndicated content in the U.S. include news articles by AP or Reuters.

Content on a webpage may be "paraphrased" from another source. We will consider MC to be paraphrased if it contains content that is unoriginal and exists on other pages, with different wording, organization or phrasing.

All of the following are considered copied or paraphrased content:
  • Content copied, reposted, or embedded exactly from an identifiable source
  • Content that is copied, but changed slightly from the original
  • Content copied from a changing source, such as a search results page or news feed
  • Content that is paraphrased from a single source or multiple sources
Important: Copying, paraphrasing, embedding or reposting content does not automatically make a page Lowest quality. However, the Lowest rating is required when all or almost all of the MC on the page is copied, paraphrased, embedded, or reposted with little to no effort, little to no originality, and little to no added value for website visitors.

➖ 5.0 Low Quality Pages

Low quality pages may have some or all of the following characteristics:

  • Lacking E-E-A-T
  • Low Quality Main Content
  • MC is Created with Low Effort
  • Filler as a Poor User Experience
  • Distracting Ads/SC
  • Mildly Negative Reputation
The main content (MC) of a page should support its purpose. Website owners and content creators should place the most helpful and essential MC near the top of the page so that visitors can immediately access it.

⚪ 6.0 Medium Quality Pages

Medium quality pages serve their purpose and provide a satisfactory user experience. They have adequate E-E-A-T for their purpose and topic.

This rating should be used when the page has no significant quality issues, but also doesn't merit a High rating.

➕ 7.0 High Quality Pages

High Quality Pages

High quality pages serve a beneficial purpose and achieve that purpose well. High quality pages exist for almost any beneficial purpose you can imagine, from providing information to selling products to making people laugh to artistic expression.

High Quality Main Content

High quality MC should be satisfying for people visiting the page. High quality MC shows evidence of effort, originality, talent, or skill. For informational pages, High quality MC must be accurate and consistent with well-established expert consensus when such consensus exists.

High Quality MC Examples:
  • A news article with accuracy, depth, and clarity
  • A Q&A page with meaningful discussion
  • A well-organized tutorial with clear instructions
Low Quality MC Examples:
  • Content showing lack of effort
  • Poorly organized or confusing content
  • Inaccurate or misleading information
High Level of E-E-A-T

Pages with High E-E-A-T are trustworthy or very trustworthy. Experience is valuable for almost any topic. Expertise is required for satisfying content on a variety of topics. Trust is especially important for High quality pages that involve processing financial transactions or cover YMYL topics.

⭐ 8.0 Highest Quality Pages

Highest Quality Pages

Highest quality pages serve a beneficial purpose and achieve that purpose very well. The distinction between High and Highest is based on the quality of MC, the reputation of the website and content creator, and/or E-E-A-T.

Very High Quality MC

Very high quality MC should be highly satisfying for people visiting the page. Very high quality MC shows evidence of a high level of effort, originality, talent, or skill. For informational pages, very high quality MC must be accurate, clearly communicated, and consistent with well-established expert consensus when it exists.

Examples of Highest quality original content:
  • For news: Original reporting that provides information that would not otherwise have been known
  • For articles: Accurate, original, in-depth, and investigative reporting
  • For reference: Comprehensive, accurate, and clearly written content
Very High Level of E-E-A-T